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| CI 122 |
Crown Certificate in International Travel & Tourism |
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This course includes the internationally-recognised IATA/UFTAA Foundation Diploma
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| Length |
24 weeks (2 terms of 12 weeks, plus one holiday break)
*The course starting on 3 May 2010 is an 18 week course with a one-week holiday break
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| Contents |
Topics include: IATA/UFTAA Diploma papers, IATA world geography, Air transport, Travel formalities, Customer service and selling skills, Land and water transport, Hotels, Resorts and Lodges, In flight services, seating and classes, Airport facilities and aircraft types, Foreign exchange, Domestic Air fares and ticketing, International Air fares and ticketing, World time
zones, Marketing and selling travel, Travel documents and travel insurance, Crown airfares and ticketing, Business / Technology, IATA/UFTAA External Exam Paper 1 (General knowledge), IATA/UFTAA External Exam Paper 2 (Fares/Ticketing), Computerised Reservation System (Amadeus), Cabin Crew Ticket Online Course Diploma, Flight attendant intro, Career preparation, CV and interview techniques, Travel industry guest speakers, Educational trip. Options: Blue Lagoon Cruises Programme, Tiare Tahiti Specialist Programme, Hong Kong Specialist Programme, Marriott Hotel Excellence Programme, Hawaii Tourism Kuhina Programme.
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| Achievement |
Crown Certificate in International Travel and Tourism, IATA/UFTAA Level One Foundation Diploma (International qualification), Computerised Reservation System (Amadeus), Cabin Crew Ticket Online Course Diploma, Options: Blue Lagoon Cruises Certificate, Tiare Tahiti Specialist Certificate, Marriott Hotel Excellence Certificate, Hawaii Tourism Kuhina Certificate, Hong Kong Specialist Certificate. Please ask for details of unit standards.
and On Line, Options: Marriott Hotel Excellence Studies Certificate, Warner Village Theme Park Certificate, Hawaii Tourism Kuhina Certificate, Please ask for details of unit standards.
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| Date |
11 Jan - 10 Sep 2010, 22 Feb - 10 Sep 2010, 3 May - 10 Sep 2010, 13 Sep 2010 - 1 Apr 2011
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| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
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| Exam Date |
March 2010, September 2010 and March 2011 (exact dates to be advised)
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| Entry Level |
Intermediate, IELTS 5.0 or TOEIC 550 or Crown entry test
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| Further Study |
If you pass this course you may wish to continue your studies and enrol on the Crown Diploma in Tourism (Management) (CI 141)
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| NOTE: In 2005 IATA/UFTAA ranked Crown third in the world for this qualification, based on our examination results. Since then we have maintained our excellent standards. |
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| CI 135 |
Crown Certificate in International Travel, Tourism and Airline Studies |
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| Length |
42 weeks (3 terms of 14 weeks, plus two holiday breaks)
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| Contents |
Crown induction programme, Study skills, Career goals and preparation, Aviation, Communication and customer service experiences, Telephone sales, Email & Internet, Produce workplace documents by computer and process payments, Foreign exchange, Travel insurance, NZ tourism industry, Legislation, Destination: New Zealand, Australia, USA and Canada, Pacific Islands, Coach and overland tours, International cruises, Sell tourism and travel products, Computerised Reservation System (Amadeus), Travel administration and accounts, Construct and ticket airfares using IATA principles, Domestic and International Air Travel, IATA world geography, Domestic and International Accommodation, Wholesale travel, Educational trip, Industry visits, Introductory career options: (1) Flight Attendant, (2) Hospitality, (3) Destination United Kingdom, Cabin Crew Ticket online course certificate and Contiki course & certificate, CV and interview techniques, Industry guest speakers, Options: Blue Lagoon Cruises Programme, Tiare Tahiti Specialist Programme, Hong Kong Specialist Programme, Marriott Hotel Excellence Programme, Hawaii Tourism Kuhina Programme.
Coach and overland tours, International cruises, Sell tourism and travel products, Computerised reservation systems (Galileo and Amadeus), Travel administration and accounts, Construct and ticket airfares using IATA principles, Domestic and international air travel, IATA world
geography, Accommodation, Wholesale travel, Tourplan, Educational trips, industry visits, Customer Service, Communication Skills. Foreign Exchange, Travel insurance, Warner Village Theme Park Studies Programme, Industry guest speakers
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| Achievement |
Crown Certificate in International Travel, Tourism and Airline Studies, Crown Certificate in Destination Australia, Crown Certificate in International Air Travel, IATA/UFTAA Level One Foundation Diploma (optional), National Certificate in Tourism and Travel Core Skills Level 3, National Certificate in Travel Level 3, National Certificate in Travel Level 4, IATA International Fares and Ticketing Certificate, Amadeus Computerised Reservations Certificate, Cabin Crew Ticket Online Course Diploma and Contiki Course & Certificate. Options: Hong Kong Specialist Programme Certificate, Tiare Tahiti Specialist Programme Certificate, Marriott Hotel Excellence Certificate, Blue Lagoon Cruises Certificate, Hawaii Tourism Kuhina Certificate. Please ask for details of unit standards, levels and credits.
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| Date |
2 Feb - 3 Dec 2010, 17 May 2010 - 6 May 2011, 30 Aug 2010 - 19 Aug 2011
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| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
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| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
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| Further Study |
If you pass this course you may wish to continue your studies and enrol on the Crown Diploma in Tourism (Management) (CI 141)
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| NOTE: If you successfully complete this course, you have the option to cross credit your qualifications and gain the internationally recognised IATA/UFTAA Level One Foundation Diploma. |
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| CI 141 |
Crown Diploma in Tourism (Management) |
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| Length |
42 weeks (3 terms of 14 weeks, plus three holiday breaks)
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| Contents |
Topics include: Tourism destination marketing, Supply and demand in tourism, Tourism
systems and structures, Requirements for establishing and operating a tourism enterprise,
Analyse the social, cultural, environmental, and community contexts of tourism enterprises, Customer service strategies, Factors impacting on the future of NZ tourism, Recruiting staff, Managing conflict in the workplace, Change management in a business operation, Strategic management concepts for organisational planning, Marketing mix, Produce and present sales proposals, Establish costs, prices, and conditions for provision of products and services for a small business, Plan and organise business meetings
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| Achievement |
Crown Diploma in Tourism (Management), National Diploma in Tourism (Management) Level Five. Please ask for details of unit standards achieved.
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| Date |
2 Feb - 3 Dec 2010, 17 May 2010 - 6 May 2011, 30 Aug 2010 - 19 Aug 2011
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| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
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| Entry Level |
Advanced, IELTS (Academic module) 6.0 overall with a minimum of 6.0 in writing and no less than 5.5 in any other band or Crown entry test
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| Further Study |
If you pass this course with the required grades you may be eligible to cross-credit some papers
to a course of degree study at university or polytechnic in Auckland. Please ask us for details.
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| Requirement |
Previous travel or tourism work experience is preferred but is not essential
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NOTE: Other travel and tourism courses
If your English level is a minimum of Upper Intermediate (IELTS 5.5, TOEFL 525, TOEIC 650 or equivalent) you can
study a number of other travel and tourism courses at Crown. Please ask the college or see our website for course content, start dates and fees for the following courses:
* CI 117 National Certificate in Travel Level Three (14 weeks full time)
* CI 118 National Certificate in Travel Level Four (14 weeks full time)
* CI 125 Crown Certificate in Travel, Tourism and Airline Studies (28 weeks full time) |
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Other travel and tourism courses |
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NOTE: If your English level is a minimum of Upper Intermediate (IELTS 5.5, TOEFL 525, TOEIC 650 or equivalent) you can
study a number of other travel and tourism courses at Crown. Please ask the college or see our website for course content, start dates and fees for the following courses:
* CI 117 National Certificate in Travel Level Three (12 weeks full time)
* CI 118 National Certificate in Travel Level Four (12 weeks full time)
* CI 125 Crown Certificate in Travel, Tourism and Airline Studies (24 weeks full time)
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| CI 115 |
Crown Certificate in Travel and Tourism |
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| Length |
14 weeks
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| Contents |
Topics include: Study skills, New Zealand tourism industry, Legislation, Telephone sales, Destination New Zealand, Destination Australia, E-Mail & Internet, Produce workplace documents by computer and process payments, Communication and customer service experiences, Foreign exchange, Travel insurance, Domestic air travel, Career goals and preparation, Industry guest speakers. Options: Blue Lagoon Cruises Programme, Tiare Tahiti Specialist Programme, Hong Kong Specialist Programme, Marriott Hotel Excellence Programme, Hawaii Tourism Kuhina Programme.
Foreign Exchange, Travel insurance, Industry guest speakers. Options: Warner Village Theme Park Studies Programme, Cruise Industry and Sales Programme, Marriott Hotel Excellence Programme, Hawaii Tourism Kuhina Programme
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| Achievement |
Crown Certificate in Travel and Tourism, National Certificate in Tourism and Travel Core
Skills Level Three. Options: Blue Lagoon Cruises Certificate, Tiare Tahiti Specialist Certificate, Marriott Hotel Excellence Certificate, Hawaii Tourism Kuhina Certificate, Hong Kong Specialist Certificate
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| Date |
2 Feb - 7 May 2010, 17 May - 20 Aug 2010, 30 Aug - 3 Dec 2010
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| Time |
Monday to Friday as follows:
9:15 am - 11:45 am Session 1
10:30 am - 10:45 am Morning Tea
11:45 am - 12:3 0pm Lunch
12:30 pm - 3:00pm Session 2
1:45 pm - 2:00 pm Afternoon Tea
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| Entry Level |
Upper Intermediate, IELTS 5.5 or TOEIC 650 or Crown entry test
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| Further Study |
If you pass this course you may wish to continue your studies and enrol on the Crown Certificate in International Travel, Tourism and Airline Studies (CI 135)
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 Travel and Tourism Courses
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